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FAQ

  • Why Choose US

    1. Fast reply and delivery.


    2. Over 13 years experience in catering equipments field,every machine tested before pack.


    3. L/C at sight,OA,DP,DA 30-60 days acceptable.


    4. Free Sample .


    5. CE,ETL,IEC,ROHS,LFGB...can be arranged.


    6. New customer: first order 5% discount .


    7. Per new customer introduced by old customers: old customer will get 5% amount for the new customer ordered - first order only.


    8.OEM acceptable , mould fee and certificate cost can be shared.


    9.Free Inspection Service for old customers,even the machines not buy from us.


    10.Willing to be customers’ agent too,commission 3% only.


    11.Visit customers at least one time per year, solve all the related problems.


    12.“No fix, change only”service can be negotiated during warranty.


    13.Free logo printed service on machines,not sticker.


    14.Free Training: customers can send staff to our factory: learn how to use and fix machines.


    15.Free catalogue and business card can be designed and printed.


    16.Customers visit us - hotel can be booked by us,even ticket can be shared by us.


    17.Welcome to send your staff to check quality during all the manufacture process.

Carter@ideal-catering.com
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